Rena MACH X (Digital Color Label Printer) Bedienungsanleitung

MACH X DIGITAL COLOR LABEL PRINTER OPERATOR’s GUIDE Rev 4-14-15 Valid with R13.11 driver and 2015xxxx Firmware

SECTION 1 GETTING ACQUAINTED 4 Ink Tank View 1. Cutting Blade Assembly – Used to cut the media web. 2. Ink Tank Latches – Used to hold the Ink Tank

SECTION 5 TROUBLESHOOTING 94 Direction of transport Scuff Marks and Smudging Issues: Scuff Marks occur when the media makes contact with an area of

SECTION 5 TROUBLESHOOTING 95 Smudging: Here is an example of “smudging” that occurred when an area of this page, with a wet image, made contact with

SECTION 5 TROUBLESHOOTING 96 Fuzzy/Distorted Print Fuzzy/distorted print can occur for a number of reasons; listed/shown below. Problem: Poor origi

SECTION 5 TROUBLESHOOTING 97 The Ink Tank(s) CONDITION PROBLEM SOLUTION Installed New Ink Tank and shortly after the related Ink Channel (color)

SECTION 5 TROUBLESHOOTING 98 The ink used in this system may be harmful if swallowed. Keep new and used printhead cartridges and ink tanks out of r

SECTION 5 TROUBLESHOOTING 99 The Printhead Cartridge (continued) CONDITION PROBLEM SOLUTION System will not prime the printhead after installing

SECTION 5 TROUBLESHOOTING 100 The Printer NOTICE: The printer will not print if any of the five ink tanks are empty or missing. Dots Printed on Medi

SECTION 5 TROUBLESHOOTING 101 Service Station Problems WARNING! Many of the issues related to Service Station function will require a qualified Ser

SECTION 5 TROUBLESHOOTING 102 Interface Communication Problems CONDITION PROBLEM SOLUTION MC Series Driver does not respond to printer being connec

SECTION 5 TROUBLESHOOTING 103 Feeding Problems CONDITION PROBLEM SOLUTION Intermittent feeding (media slipping or hesitating) Label Side Guide set

SECTION 1 GETTING ACQUAINTED 5 Unwinder 1. Speed Control – Turn clockwise to speed up, counterclockwise to slow down. 2. AUTO/Manu

SECTION 5 TROUBLESHOOTING 104 Errors and Warnings Printer Alert Window Messages Messages sent from the driver and displayed on PC screen in a small p

SECTION 5 TROUBLESHOOTING 105 Toolbox System Status Messages Displayed, in red, in the MC Series Toolbox utility. SYSTEM STATUS PROBLEM SOLUTION

SECTION 5 TROUBLESHOOTING 106 Toolbox System Status Messages (continued) Displayed, in red, in the MC Series Toolbox utility. SYSTEM STATUS PROBLE

SECTION 5 TROUBLESHOOTING 107 Toolbox System Status Messages (continued) Displayed, in red, in the MC Series Toolbox utility. SYSTEM STATUS PROBL

SECTION 5 TROUBLESHOOTING 108 Toolbox System Status Messages (continued) Displayed, in red, in the MC Series Toolbox utility. SYSTEM STATUS PROBLE

APPENDICES 109 Appendix A – Borderless Printing: Overspray vs. Oversize The MC-Series Print Driver (under Printing Preferences) offers two ways fo

APPENDICES 110 Prerequisites for Overspray Since the scaling can distort the image, do not use Overspray for targets that have barcodes or text be

APPENDICES 111 Page Setup for Oversize When using the Oversize option, Resizing (located in the Layout Tab of the Driver) needs to be set to "

APPENDICES 112 ADDITIONAL CONSIDERATIONS AND TIPS Some additional considerations apply to both Overspray and Oversize in certain circumstances. Min

APPENDICES 113 Appendix B – Printer Specifications PRINT RESOLUTION Best: 1600 x 1600 DPI Normal: 1600 x 800 DPI PRINT SPEED Best Quality Mode:

SECTION 1 GETTING ACQUAINTED 6 Winder 1. Speed Control – Turn clockwise to speed up, counterclockwise to slow down. 2. ON/OFF Mode Switch –

APPENDICES 114 Appendix C – Supplies and Accessories Available from your Dealer/Distributor: SUPPLIES Cyan Ink Tank M5 C250 Magenta Ink Tank M5 M250

INDEX 115 A Accessories ... 114 Adjust Core Size ...

INDEX 116 M Main Power Switch ... 1 Maintenance Wiper Roller Inspection ...

INDEX 117 Winder ... 40 Toolbox Utility Diagnostics ...

Copyright © 2015 NEOPOST USA.

SECTION 1 GETTING ACQUAINTED 7 Default Printing Modes The Printer has three default Printing Modes “Roll to Roll”, “Roll to Cut”, and “Fanfold”. T

SECTION 1 GETTING ACQUAINTED 8 Control Panel Button Function in “Roll to Roll” Mode: The Control Panel has 3 buttons with LED indicators. ON/OFF

SECTION 1 GETTING ACQUAINTED 9 Control Panel Button Function in “Roll to Cut” or “Fanfold” Mode: The Control Panel has 3 buttons with LED indicato

SECTION 1 GETTING ACQUAINTED 10 Control Panel LED Indicators CONTROL PANEL INDICATORS LED Sequence Printer Status Possible Options Control

SECTION 1 GETTING ACQUAINTED 11 CONTROL PANEL INDICATORS (continued) LED Sequence Printer Status Possible Options Control Panel Options Busy Sig

SECTION 2 INSTALLING THE PRINTER 12 SECTION 2 – Installing the Printer Before using the Printer the following must be done: • Choose a location for

SECTION 2 INSTALLING THE PRINTER 13 Choosing the Location The Printer should be placed on a sturdy level worktable or cabinet at least 9 inches from

SAFETY PRECAUTIONS THIS EQUIPMENT PRESENTS NO PROBLEM WHEN USED PROPERLY. HOWEVER, CERTAIN SAFETY RULES SHOULD BE OBSERVED WHEN OPERATING THE MAC

SECTION 2 INSTALLING THE PRINTER 14 Unpacking Printer: Remove the Printer from the packaging as shown below. Two people will be required to safely li

SECTION 2 INSTALLING THE PRINTER 15 Contents of Printer Packaging The following items are included with your printer: Conte

SECTION 2 INSTALLING THE PRINTER 16 Removing the cardboard Shipping Insert WARNING! To avoid possible damage to the printer; do NOT plug-in, or powe

SECTION 2 INSTALLING THE PRINTER 17 Install Printer/Winder Spacer Plate: WARNING: Do NOT tilt the printer or place it on its side to install/remove

SECTION 2 INSTALLING THE PRINTER 18 Connecting the Printer Plugging in the Printer • Check to make sure the Main Power Switch [1] is in the OFF pos

SECTION 2 INSTALLING THE PRINTER 19 Connecting to the Computer The Printer connects to the computer through the USB port [3]. A Network port [2] i

SECTION 2 INSTALLING THE PRINTER 20 Installing the Printer Software (Driver & Toolbox) For the Printer software to operate properly check that t

SECTION 2 INSTALLING THE PRINTER 21 4. The “License Agreement” window opens. Carefully read the “Software License Agreement”. If you agree to the

SECTION 2 INSTALLING THE PRINTER 22 8. The “Finished software installation” window opens. Do not check the Print Test Page as the Printer is not

SECTION 2 INSTALLING THE PRINTER 23 Connecting the Printer via Network (Ethernet Port) The following procedure is written for network systems th

TABLE OF CONTENTS i Table of Contents SECTION 1 – GETTING ACQUAINTED ...

SECTION 2 INSTALLING THE PRINTER 24 5. Using a Cat5 network cable; connect the printer to your network via the Ethernet port. 6. Cl

SECTION 2 INSTALLING THE PRINTER 25 The ink used in this system may be harmful if swallowed. Keep new and used printhead cartridges and ink tanks

SECTION 2 INSTALLING THE PRINTER 26 Procedure (Installing the Ink Tanks): This procedure assumes that you are installing Ink Tanks into a printer tha

SECTION 2 INSTALLING THE PRINTER 27 6. Slide the new Ink Tanks (label up) into their appropriate color slots [B]. INSTALLATION TIP: Make sure the

SECTION 2 INSTALLING THE PRINTER 28 The ink used in this system may be harmful if swallowed. Keep new and used printhead cartridges and ink tanks o

SECTION 2 INSTALLING THE PRINTER 29 CAUTION! • Use electrostatic discharge (ESD) handling precautions. • Hold the Printhead Cartridge by the hand

SECTION 2 INSTALLING THE PRINTER 30 2 1 Procedure (Installing the Printhead Cartridge): This procedure assumes that you are installing a Printhead Ca

SECTION 2 INSTALLING THE PRINTER 31 5. Carefully remove the Printhead Cartridge from the foil vacuum packaging. Tear at notch or cut end with scis

SECTION 2 INSTALLING THE PRINTER 32 Printhead Nozzle Area 6. Carefully insert the Cartridge into the compartment at an angle [4], with the Printhead

SECTION 2 INSTALLING THE PRINTER 33 9. Immediately after wetting the nozzles. Carefully close and latch the Print Engine Clamshell. CAUTION HOLD O

ii Roll to Cut Setup ...

SECTION 2 INSTALLING THE PRINTER 34 12. Watch the Toolbox screen on your computer. Notice that some of the information is in red. As the printer cir

SECTION 2 INSTALLING THE PRINTER 35 Removing/Cleaning/Installing the Head Media Guide This device is used to reduce the chance for contact betwee

SECTION 2 INSTALLING THE PRINTER 36 Attaching/Aligning the Unwinder and Winder Unwinder The Unwinder is used for “Roll to Cut” and “Roll to Roll” a

SECTION 2 INSTALLING THE PRINTER 37 Winder The Winder is used, in conjunction with the Unwinder, for “Roll to Roll” applications. Proper alignment

SECTION 2 INSTALLING THE PRINTER 38 2 Connecting the Unwinder and Winder to the Printer Connecting the Unwinder to the Printer: 1. Tu

SECTION 2 INSTALLING THE PRINTER 39 Unwinder/Winder Controls & Function Unwinder Mode Switch The Unwinder has a Mode Switch for “Auto” or “Manua

SECTION 2 INSTALLING THE PRINTER 40 Winder Mode Switch The Winder has a Mode Switch for turning it “Off” or “On”. Off – Winder is disabled. Use this

SECTION 2 INSTALLING THE PRINTER 41 Loading Labels/Media Roll to Roll Setup IMPORTANT! Make sure the Unwinder and Winder are connected to the Print

SECTION 2 INSTALLING THE PRINTER 42 [D] Feed the media under the Brush Assembly and into the printer. Be sure to align the non-operator side of the

SECTION 2 INSTALLING THE PRINTER 43 8. Load an empty 3" core onto the Winder Spindle. 9. Slide the Spindle Lock/Guide [A] onto the shaft un

TABLE OF CONTENTS iii Capping Station Lip ...

SECTION 2 INSTALLING THE PRINTER 44 C D A B 2. Place Fanfold Labels [A], label-side up, next to the feed end of the Printer. 3. Feed the Labels un

SECTION 3 OPERATING THE PRINTER 45 SECTION 3 – Operating the Printer Once the Printer Driver is installed on your computer and the Printhead is prim

SECTION 3 OPERATING THE PRINTER 46 • Copies – Lets you choose the number of copies to be printed. NOTE: Driver has a limit of 32,767 copies. Howeve

SECTION 3 OPERATING THE PRINTER 47 Full Bleed Tips: Labels with a 5 mm gap between them are required to do “full-bleed”; without machine skipping l

SECTION 3 OPERATING THE PRINTER 48 Layout Tab Layout allows you change how the document prints without changing the original document. • Resizing –

SECTION 3 OPERATING THE PRINTER 49 Bottom Adjustment – ((Bottom of Form (BOF)). Lets you extend or reduce the ability to print into the gap between

SECTION 3 OPERATING THE PRINTER 50 Image Printing Adjustment Tips Tip: Adjustments are in relationship to the orientation of the print engine, not t

SECTION 3 OPERATING THE PRINTER 51 Import/Export Tab Import/Export is used to preserve any custom Watermarks, Media Sizes or Print Settings you ma

SECTION 3 OPERATING THE PRINTER 52 Services Tab Services allows you to: • Print Configuration Page – Prints out the current configuration of the Pr

SECTION 3 OPERATING THE PRINTER 53 Printer Status Using the Toolbox Utility Once the Printer Driver is installed you have access to the Toolbox Uti

iv NOTES ______________________________________________________ ______________________________________________________ ____________________________

SECTION 3 OPERATING THE PRINTER 54 Menu Options User Interface Menu [A] Screen Buttons: Let you perform maintenance and operating tasks. PRINT but

SECTION 3 OPERATING THE PRINTER 55 Mark Sensor [B] Basic Printer Settings – Lets you adjust automated service and cleaning intervals, adjust the fee

SECTION 3 OPERATING THE PRINTER 56 Mid Job Servicing – Sets the frequency of automatic maintenance that will be done during a Roll to Cut job. Settin

SECTION 3 OPERATING THE PRINTER 57 Release the Printhead – Pumps ink back into the Ink Tanks and opens the Printhead Latch to remove or install the

SECTION 3 OPERATING THE PRINTER 58 Diagnostics Menu From this screen you can see the current status of your Printer. You can also: Print Sample Page

SECTION 3 OPERATING THE PRINTER 59 Ink Estimation Mode This feature lets you predetermine approximately how much ink a given job may use prior to

SECTION 3 OPERATING THE PRINTER 60 Network Configuration Menu Permits you to view, enter or change settings to connect the Printer to your network. S

SECTION 3 OPERATING THE PRINTER 61 Service Menus For authorized personnel only. Provides access to more advanced Printer control and maintenance me

SECTION 4 OPERATOR MAINTENANCE 62 SECTION 4 – Operator Maintenance This section covers how to care for the Printer, Ink Tanks, Printhead Cartridge, S

SECTION 4 OPERATOR MAINTENANCE 63 5. Lightly clean the QA Chip contacts [C] with a pencil eraser. 6. Clean the Ink Level Prism [D] and QA Chip c

SECTION 1 GETTING ACQUAINTED 1 SECTION 1 – Getting Acquainted Front View 1. Top Cover – Provides access to the Print Engine. 2. Ink Tank Door – Pr

SECTION 4 OPERATOR MAINTENANCE 64 Ink Tank Storage • Properly stored unopened Ink Tanks have a shelf life of up to 1 year. • Opened Ink Tanks shoul

SECTION 4 OPERATOR MAINTENANCE 65 Printhead Cleaning the Printhead Cartridge The Printhead Cartridge is cleaned automatically; each time the print e

SECTION 4 OPERATOR MAINTENANCE 66 Printhead Nozzle Area WARNING: Be careful not to damage the “star rollers” when wiping the printhead. These roller

SECTION 4 OPERATOR MAINTENANCE 67 Removing/Replacing the Printhead Cartridge NOTE: We recommend the use of powder-free, nitrile gloves for this pr

SECTION 4 OPERATOR MAINTENANCE 68 Printhead Storage & Shelf Life Properly stored, unopened, Printhead Cartridges have a shelf life of up to 1 y

SECTION 4 OPERATOR MAINTENANCE 69 Inspecting & Cleaning the Lip of the Capping Station The Capping Station (Cap) is part of the Service Station.

SECTION 4 OPERATOR MAINTENANCE 70 Wiper Roller Inspecting the Wiper Roller The Wiper Roller should be routinely inspected for signs of wear and debr

SECTION 4 OPERATOR MAINTENANCE 71 Cleaning/Replacing Service Station Items The Service Station contains separate areas/devices that are used to per

SECTION 4 OPERATOR MAINTENANCE 72 4. Open the Clamshell. Release the two latches and open the Clamshell. WARNING! Please be sure to open the Clam

SECTION 4 OPERATOR MAINTENANCE 73 5. Remove the Service Station completely from the print engine and place it on a non-absorbent surface (plastic b

SECTION 1 GETTING ACQUAINTED 2 Rear View 1. ON/OFF LED Button – Press to power-up or power-down the print engine. Note: The Main Power Switch must

SECTION 4 OPERATOR MAINTENANCE 74 Cleaning the Service Station NOTE: We recommend the use of powder-free, nitrile gloves for this process. Caution: P

SECTION 4 OPERATOR MAINTENANCE 75 Wiper Motor Assembly Removal and Cleaning Removal: 1. Disconnect (unplug) the wiper motor cable from the Service

SECTION 4 OPERATOR MAINTENANCE 76 Printing Platen and Capping Station Removal and Cleaning Removal: Both of these items simply lift out for removal

SECTION 4 OPERATOR MAINTENANCE 77 Tighten Installing the Service Station CAUTION THIS PROCESS MUST BE PERFORMED BY A QUALIFIED/TRAINED PERSON. NO

SECTION 4 OPERATOR MAINTENANCE 78 Wiper Roller end of Service Station Ribbon Cable Connected to Service Station Circuit Board 7. Slide the Cable Sec

SECTION 4 OPERATOR MAINTENANCE 79 You don’t need to open the Print Engine. Shown for clarification purpose only. 10. Look down through open area,

SECTION 4 OPERATOR MAINTENANCE 80 12. Turn the printer’s Main Power Switch ON; then press the control panel’s ON/OFF button. After printer initializ

SECTION 4 OPERATOR MAINTENANCE 81 Inspecting/Replacing the Waste Ink Tray The Waste Ink Tray (123-2487) is filled with an absorbent material, used t

SECTION 4 OPERATOR MAINTENANCE 82 A Clearing Media Jams When the printer detects a media feed problem, it will stop automatically. Depending on wher

SECTION 4 OPERATOR MAINTENANCE 83 Misfeeds When media tracking/positioning is affected; this is considered a Misfeed. If the media misfeeds, this wi

SECTION 1 GETTING ACQUAINTED 3 5 Print Engine View 1. Printhead Latch – When closed; connects the Ink Revolver Couplings wi

SECTION 4 OPERATOR MAINTENANCE 84 Cleaning Other Items inside the Print Engine Areas in the Print Engine can become glazed with a buildup of dust, p

SECTION 4 OPERATOR MAINTENANCE 85 Entry Exit Mark E 5. Use the procedures, as outlined below, to clean the following items. Grit Rollers [A]: Cl

SECTION 4 OPERATOR MAINTENANCE 86 Cleaning the Ink Revolver Couplings 1. First Deprime the system and remove the Printhead Cartridge. 2. Moisten a

SECTION 4 OPERATOR MAINTENANCE 87 PRINTER MAINTENANCE SCHEDULE General, periodic maintenance is needed to keep the Printer in good working order. Ma

SECTION 4 OPERATOR MAINTENANCE 88 Preparing Printer for Transport Please use this procedure if you ever need to transport the printer to a new locat

SECTION 4 OPERATOR MAINTENANCE 89 9. Remove the Printhead Cartridge and install protective covers on printhead. Be careful to avoid ink spills (dr

SECTION 5 TROUBLESHOOTING 90 Section 5 – Troubleshooting Guide The following troubleshooting guides are provided to assist you in solving any problem

SECTION 5 TROUBLESHOOTING 91 Examples of Print Quality Issues (including possible causes and solutions) The Memjet printhead cartridge contains 70,4

SECTION 5 TROUBLESHOOTING 92 Clogged/Damaged/Dead Nozzles: Clogged/damaged/dead/ nozzles will normally show as thin, crisp, vertical lines of missi

SECTION 5 TROUBLESHOOTING 93 Color Mixing Issues: Color mixing will show as muddy, mottled or distorted (grainy) colors. Color mixing occurs when