Rena Envelope Imager CS Bedienungsanleitung PDF herunterladen (Seite 37)

SECTION 5

TROUBLE SHOOTING

The Printer

CONDITION PROBLEM SOLUTION

Extra lines; losing data

Database problem. Interference

or bad data cable connection.

Check data. Check

cable/connection

Improper output (printing strange

characters, missing information)

Wrong driver selected.

Wrong interface settings

Static electricity

Check driver selection.

Check software or data base

on PC.

Close the software and then

turn Printer of and on.

Media jams

Double feeding

Media is curled or bent

Media is too thin

Adjust Sheet Separators on

feeder.

Uncurl media.

No communication

Wrong driver or port selected.

Improper cabling / connector

Unit not receiving power

Check driver selection.

Use Proper cable (see

Operator Manual).

Check plug connections,

on/off switch and fuse on

back.

Not printing on media

Media not passing through paper

sensor.

Dirty paper sensor.

Media or data not positioned

properly in layout software.

Make sure media is

positioned against the fixed

side guide.

Clean sensor with

compressed air.

Adjust margin setting in

layout software.

Print too light or missing

character dots

Clogged or dirty printheads

Running out of ink

Replace inkjet cartridges.

Blurry address

Image is not sharp Replace the inkjet cartridge

or change the printer

resolution setting.

Split line of type

Misalignment between top and

bottom parts of an address line.

Line of text being split between

head passes.

Reposition the text in the

layout. Increase the print

resolution. A higher quality

setting will provide better

alignment characteristics.

Feeding problems

Double sheets.

Miss feeds.

Adjust the sheet separator.

Paper Misfeeds

(Hesitation in paper feed or out of

paper.)

Paper LED flashes Add paper or readjust sheet

separation. Then press the

Paper button to feed the

paper into position for

printing.

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